Therapeutic Case Manager (TCM) works closely with TCM to provide intensive, long-term case management and psychotherapeutic services to youth placed in LAYC Permanent Supportive Housing Program with the goal of improving the youth’s inter and intra personal skills needed for the successful transition to or to maximize their ability to live self-sufficiently.


  • Writes full psychosocial assessments for youth in program.
  • Assists youth in the attainment of personal goals.
  • Works closely with TCM to develop each youth’s Case Plan within 30 days of admission and updates every six months to articulate goals, objectives, and identify the key resources needed;
  • Conducts support groups.
  • Is available to conduct one-on-one counseling sessions.
  • Conducts family sessions as appropriate and with the goal of helping youth create net of life-long informal supports.
  • Monitors youth’s progress and maintains frequent communication with youth through phone calls, home visits, school visits, text messages, and any other means of communication to ensure that individual goals are being addressed and met.
  • Works with and develops strong, healthy relationships with youth, family members, and others involved in the youth’s life.
  • Provides in depth skills development (life skills, career development, etc) on an individual basis for youth as needed.
  • Gathers appropriate documents for case files and requests necessary information from outside agencies to maintain file up to date.
  • Works with community agencies, school leaders, and LAYC/MMYC program staff to develop and foster an effective coordination of services for youth.
  • Collaborates with external evaluators and assists in data collection as needed.
  • Provides crisis intervention and responds to emergencies as necessary and remains available for emergencies.
  • Tracks outcomes and enters case notes regularly in LAYC’s database system, Efforts-to Outcome (ETO) to assist in the evaluation of the program.
  • Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints
  • Performs other duties as assigned by the Director of Housing.


  • Master’s Degree in Social Work or related field preferred; significant experience working with at-risk youth considered
  • Minimum three years of experience working with at-risk youth
  • Experience in managing crisis situations
  • Knowledge of community and local resources in DC and Maryland
  • Ability and desire to maintain a flexible schedule (including late nights and weekends)
  • Knowledge of criminal background checks and ability to complete clearances
  • Bilingual: English and Spanish preferred
  • Knowledge of case management, monitoring and reporting
  • Ability to work well and communicate with culturally diverse population
  • Ability to translate Positive Youth Development techniques into practice
  • Strong organizational skills and ability to work with minimum supervision
  • Excellent oral and written skills
  • Proficient computer skills, experience with ETO or other data collection system a plus


This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
If interested, please contact Jessica Yepez Rufino at