The Latin American Youth Center- Maryland Multicultural Youth Centers (LAYC/MMYC) is a not-for-profit organization serving immigrant youth and youth of color in the Washington, D.C. metropolitan area. LAYC seeks to help youth become successful and happy young adults by providing a comprehensive set of programs to meet youth where they are, and help them build the skills they need to succeed and become change agents in their community. For additional information on LAYC, please visit our website:

This position is listed for the Prince George’s County, Riverdale MMYC Site. The Case Manager (CM) provides intensive, long-term case management and psychotherapeutic services to youth seeking higher education in the MMYC Supportive Housing Program with the goal of improving the youth’s inter and intrapersonal skills needed for the successful transition to or to maximize their ability to live self-sufficiently. Responsibilities include regular meetings with program participants; creating and updating Individualized Case Plans and Service Strategies; providing referrals to external programs and services; tracking the progress of each client; working in partnership with other team members to foster growth among participants. The case manager should have knowledge of the Positive Youth Development approach and experience working with youth from a diversity of backgrounds and life experiences.

LAYC/MMYC is a culturally competent organization that prioritizes recruiting and supporting staff who have shared life experiences with our youth.


  • Ability to work well and communicate with culturally diverse populations.
  • Interview participants or applicants for housing assistance and assist them in the completion of housing applications, certifications, and declaration forms.
  • Develops each youth’s Case Plan within 30 days of admission and updates every 3 months to articulate goals, objectives, and identify the key resources needed;
  • Schedule and conduct interviews with clients or applicants in person for determination and/or recertification of eligibility.
  • Obtain relevant information concerning items such as income, other monetary resources, and financial obligations from applicants and participants.
  • Calculate housing allowances to establish the level of rent based on HUD regulations.
  • Explain rent calculations to clients; prepare and send appropriate notices of rent adjustments in accordance with HUD regulations.
  • Monitors youth’s progress and maintains frequent communication with youth through phone calls, home visits, school visits, text messages, and any other means of communication to ensure that individual goals are being addressed and met.
  • Works with and develops strong, healthy relationships with youth, family members, and others involved in the youth’s life.
  • Provides in-depth skills development (life skills, career development, etc) on an individual basis for youth as needed.
  • Gathers appropriate documents for case files and requests necessary information from outside agencies to maintain the file up to date.
  • Works with community agencies, school leaders, and LAYC/MMYC program staff to develop and foster effective coordination of services for youth.
  • Collaborates with external evaluators and assists in data collection as needed.
  • Provides crisis intervention and responds to emergencies as necessary and remains available for emergencies.
  • Participates in the Coordinated Entry system with other providers
  • Enters all notes/data and appropriate data into HMIS/ETO systems daily
  • Meets with Program Manager for weekly programmatic supervision
  • Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints
  • Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints
  • Performs other duties as assigned by the Program Manager.
  • Prepare and maintain case files for each participant;
  • Work with youth from a strengths-based perspective to identify skills and resources to address barriers to employment and/or education
  • Make appropriate referrals to additional support services as needed and assist with follow up;
  • Facilitate and/or coordinate workshops that reflect the youth and family needs;
  • Submit Monthly Reports on active caseload and update all related spreadsheets;
  • Performs other duties as assigned by the Program Manager.


  • Bilingual or fluent/ proficient: English and Spanish required
  • Licensed Graduate Social Worker (LGSW) or Licensed Independent Clinical Social Worker (LICSW) preferred but not required
  • Minimum of three years of experience working with at-risk youth
  • Driver’s License required
  • Experience in managing crisis situations
  • Knowledge of community and local resources in DC and Maryland
  • Ability and desire to maintain a flexible schedule (including late nights and weekends)
  • Knowledge of criminal background checks and the ability to complete clearances
  • Bilingual: English and Spanish preferred
  • Knowledge of case management, monitoring, and reporting
  • Ability to work well and communicate with a culturally diverse population
  • Ability to translate Positive Youth Development techniques into practice
  • Strong organizational skills and ability to work with minimum supervision
  • Excellent oral and written skills
  • Proficient computer skills, experience with ETO or other data collection system a plus


This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

LAYC is proud to be an equal opportunity employer that values diversity as a strength and fosters an environment of mutual respect. LAYC is committed to providing opportunities without any regard to age, race, color, pregnancy, national origin, religion, sex, gender identity, sexual orientation, disability, veteran status or status within any other protected group.


Please send resume to Program Manager, Jackeline Lizama,