LAYC/MMYC Promotores are a combination of youth development workers, mentors, and intensive case managers who work intentionally and deliberately to build transforming relationships with disconnected youth. The Promotor is responsible for providing services and referrals, support and follow-up over an extended period of time to a high-risk youth population between the ages of 14-24. The Promotor will provide mentoring, skill development, guidance, and advocacy so that each youth achieves the goals of increased academic success, the transition to work, and improvement in healthy behaviors for youth in LAYC Housing Programs.
The LAYC has eleven housing programs, including an outreach and Drop-in Center, which collectively provide ongoing shelter, support and case management to homeless and runaway youth ages 12-24. This position will work exclusively with the LAYC Housing Programs.
- Understands, practices, and promotes the vision, mission, and values of the LAYC, Positive Youth Development, and the Promotor Pathway.
- Provides youth of varying ages and needs with ongoing and long term intensive case management services, including referrals and assistance linking youth to other service providers, in collaboration with their housing case manager.
- Incorporates information from the youth’s Risk Screening, referrals, other service providers, and primarily the youth themselves to assist in goal setting and planning.
- Develops each youth’s Case Plan within 30 days of admission and updates every six months to articulate goals, objectives, and identify the key resources needed.
- Conducts a thorough Needs Assessment with the youth every six months to identify continuing and new areas of need.
- Monitors youth’s progress and maintains frequent communication with youth through phone calls, home visits, school visits, text messages, and any other means of communication to ensure that individual goals are being addressed and met.
- Works with and develops strong, healthy relationships with youth, family members, and others involved in the youth’s life.
- Provides instruction and skills development (life skills, career development, etc) on an individual basis for youth as needed.
- Gathers appropriate documents for case files and requests necessary information from outside agencies to maintain file up to date.
- Works in collaboration with the Housing Department to provide services for assigned youth and participates in their Department meetings and events.
- Works with community agencies and LAYC/MMYC program staff to develop and foster effective coordination of services for youth.
- Provides crisis intervention as necessary and remains available for emergencies.
- Tracks outcomes and enters case notes regularly in LAYC’s database system, Efforts-to Outcome (ETO) to assist in the evaluation of the Promotor Pathway.
- Collaborates with external evaluators and assists in data collection as needed.
- Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints
- Performs other duties as assigned by the Director of the Promotor Pathway.
- Bachelor’s Degree preferred; significant experience working with underserved youth considered
- Minimum of four years of experience working with high need youth populations
- Experience in managing crisis situations
- Knowledge of community and local resources in DC and Maryland
- Ability and desire to maintain a flexible schedule (including late nights and weekends)
- Knowledge of criminal background checks and the ability to complete clearances
- Bilingual: English and Spanish required
- Knowledge of case management, monitoring, and reporting
- Ability to work well and communicate with a culturally diverse population
- Ability to translate Positive Youth Development techniques into practice
- Strong organizational skills and ability to work with minimum supervision
- Excellent oral and written skills
- Proficient computer skills, experience with ETO or other data collection system a plus
This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.