The Latin American Youth Center/Maryland Multicultural Youth Centers (LAYC/MMYC) is pleased to announce a new mentoring program. The program seeks to connect youth ages 12-17 with older volunteer mentors.  As such, we see a Part-Time Mentor Match Support Specialist to provide supportive services to mentor volunteers, youth, and caregivers. The Match Support Specialist’s goal is to help ensure that the mentor receives appropriate guidance, oversight, and encouragement, thus facilitating the development of high-quality mentoring relationships and promotion of desirable outcomes for the mentee. Additionally, the Mentor Match Support Specialist will serve to facilitate connections between the mentors, mentees, family supports, and other program participants.  

ESSENTIAL RESPONSIBILITIES:

  • Continually assess the match relationship with a focus on child safety, match relationship development, positive youth development, and volunteer satisfaction.
  • Provide coaching, resources, information, and support for each match participant as needed; 
  • Develop and provide families with information and referrals for community resources as needed to ensure positive youth outcomes.
  • Conduct match introduction meetings while demonstrating engagement and rapport building strategies to increase the likelihood of match success.
  • Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow.
  • Develop, promote, and implement individual and group match activities to support ongoing volunteer involvement with the child and LAYC/MMYC through individualized recognition, workshops, annual events, and other activities.
  • Assist program staff with conducting group training for both families and volunteers.
  • Effectively utilize surveys to assess match impact on youth development.
  • Conduct exit interview with all parties at match closure and assess reasons for match closure and re-match potential (if applicable).
  • Demonstrate high-level expertise in applying child safety and risk management knowledge to policies and procedures throughout all aspects of job.
  • Develop strategic interventions to identify and strengthen match relationships that require extra support to continue to grow.
  • Ensure quality services and measurable outcomes, maintain accurate and timely records for each match according to standards, and utilize technology to report, synthesize and analyze data.
  • Additional duties as may be assigned. 

POSITION REQUIREMENTS:  

  • Bachelor’s Degree in social work, human services, education or related field plus commensurate experience – Experience working in a non-profit preferred.
  • Fluency in Spanish highly desired.
  • Commitment to confidentiality required.
  • Strong attention to detail and excellent problem solving and organizational skills.
  • Excellent time management and ability to multitask and prioritize in a fast-paced, deadline-driven environment.
  • Understanding each task is imperative to the overall strength of the organization;
  • Proficiency in Microsoft Word, Excel.
  • The willingness and desire to work independently, as well as collaboratively, and to take on additional responsibilities.
  • A positive attitude and an earnest interest in providing good customer service to our members, employees and senior leadership.

PHYSICAL REQUIREMENTS:

This is largely a sedentary position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs. May require the ability to travel locally and/or regionally.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

TO APPLY:

Please send cover letter and resume to Jeffrey Walker, Program Coordinator, at jeffrey@layc-dc.org