The Street Outreach Program (SOP) Outreach Worker collaborates with other SOP staff and volunteers to conduct on-street outreach, in wards 1&4; the position also provides support to other outreach teams throughout the city when necessary. The Outreach Worker researches areas, creates maps, and gathers information from case managers to inform outreach efforts and locate homeless and unstably housed youth.
SOP Outreach Worker Duties
- Develops detailed maps and guides of “hot spots” where homeless youth congregate.
- Continuously updates maps/logs of outreach efforts to determine and recognize trends.
- Facilitates trainings for SOP volunteers and/or new staff on appropriate engagement methods.
- Creates and follows schedules for effective street outreach.
- Participates in weekly team meetings and informs staff of pertinent information regarding clients.
- Creates and manages inventory of SOP supplies, i.e. survival aid, information packets, bus cards, food, etc.
- Assists with planning, facilitation trainings and collaborations with other DC-based agencies that provide street outreach.
- Performs institutional (public, private, nonprofit, faith-based) outreach and advocacy to create awareness around youth homelessness.
- Implements the Service Prioritization Decision Assistance Tool (SPDAT) with youth and enters assessment information into the Homeless Management Information System (HMIS).
- Participates in the Coordinated Entry system with other providers.
- Enters all notes/data and appropriate data into HMIS/ETO systems daily.
- Meets with Program Manager for weekly programmatic supervision.
- Improves professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints.
- Represents the LAYC on various city-wide committees dealing with Street Outreach and youth homelessness.
- Performs other duties as assigned by the Program Manager.
- Bachelor of Arts/Science.
- Bachelor’s degree in Social Work or related field preferred.
- Social Work experience preferred.
- Minimum of two years’ experience working with youth.
- Strong knowledge of community resources.
- Flexible schedule: Position will require weekend hours.
- Bilingual English and Spanish.
- Experience working with LGBTQ youth is preferred.
- Valid driver’s license required.
- Strong communication and organization skills.
- Ability to translate Positive Youth Development (PYD) techniques into practice.
- Ability to deal with a multicultural and diverse setting.
- Computer proficiency.
- Ability to complete FBI Background check, Police Clearance, and Child Protection Clearance.
- The LAYC welcomes diverse applicants with diverse backgrounds to include applicants that identify with this population.
- Flexibility to build schedule around outreach times and meetings.
- Some weekend hours required.
The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.