The Outreach Worker/Case Manager for the Behavioral Health Program for Homeless Youth conducts outreach activities to identify individuals between the ages of 17 and 24 who are homeless and in need of mental health and/or substance use disorder treatment services.  The Outreach Worker/Case Manager works closely with the assigned Mental Health and Substance Use Disorders Treatment Counselors to provide integrated behavioral health services, assist participants in developing life skills and link participants to community resources and permanent housing


  • Conduct outreach and identification of individuals who are homeless and in need of behavioral health services;
  • Assist in program enrollment by obtaining participant demographic information
  • Assist participants in developing person-centered treatment plan designed to help them achieve their individual goals
  • Meet weekly with participants to follow-up on progress toward goals on their treatment plan
  • Link participants to community resources (including Medicaid and other benefits) and accompany them to appointments as needed
  • Lead bi-weekly life skills workshops for participants
  • Provide crisis intervention when needed
  • Collaborate and coordinate with other case-involved service providers and professionals
  • Participate in youth/family team and interdisciplinary meetings
  • Attend meetings with community partners including Department of Human Services and Department of Behavioral Health
  • Enter all notes/data into Efforts-to-Outcomes electronic database on a daily basis
  • Enter participant outcomes data in SAMHSHA’s CSAT Database
  • Conduct follow-up meetings with participants after they complete the program
  • Improve professional skills by attending workshops, seminars, and training sessions as allowed by time and funding constraints
  • Maintain updated criminal background and child protective clearances as required by LAYC and funders
  • Perform other activities specifically assigned by the Social Services Director and Clinical Supervisor
  • Adhere to all LAYC personnel policies. 


  • Bachelor of Arts/Sciences
  • Bachelor’s degree in Social Worker or related field preferred
  • Minimum of two years’ experience working with adolescent/young adult mental health and/or substance abuse clients within a culturally diverse population
  • Flexible schedule, including evening and weekend hours, as needed
  • Fluency in English and Spanish preferred
  • Valid driver’s license required
  • Excellent communication and organizational skills
  • Computer proficiency


This is position that requires the ability to speak, hear, see, and lift small objects up to 10 lbs.  Requires the ability to travel locally and/or regionally on a regular basis.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.


 Please submit a cover letter and resume to Dora Guevara at